About Us

Company Overview

Established in southeastern Pennsylvania in 1986, ETI (formerly Eastern Technologies, Inc.) and our team of experienced water treatment professionals have specialized in assisting regional water treatment companies achieve their goals. We provide a complete line of chemical formulations for boiler water, cooling water, potable water, process waters, fuel conditioning, and waste water treatments.

Having forged strong ties with the world’s leading manufacturers of microbiocides and other specialty chemicals for industrial water treatment, we are able to effectively leverage the innovation and research of these industry leaders to create the highest-quality advanced treatment formulations.

Through our extensive network of local partner distributors, we are able to provide commercial and industrial customers with committed local water treatment professionals. Combined with a vast repertoire of problem-solving skills, extensive system knowledge, and the proper application of our versatile product line, this local presence enables us to proactively prevent–as well as quickly minimize or eliminate–potential problems.

The ETI team is dedicated to the success of our customers and will utilize the ISO 9001:2015 Quality Management System to drive continuous improvement to further enhance customer satisfaction with ETI’s products and services.

We help our customers to be successful by providing peace of mind, unique solutions and a competitive advantage.

We deliver:

  • The right products
  • The product in the right package(s)
  • The right quantity of the product
  • To the right location
  • The products with the right paperwork
  • The right quality of the product
  • The products at the agreed to price
  • The products in the requested time
How We Serve You

Our Model

Our business strategy is to help independent water treatment professionals achieve greater success, and we offer a complete range of products and services to water treatment companies and original equipment manufacturers (OEMs). We sell only through our distributor partners, and we do not sell under the ETI label or directly to the end user.

By staying in front of new and innovative treatment and application developments, we can offer the best possible tools to our distributor partners and their clients because we know that their reputation and success are built on the ability to deliver solutions.

OUR COMMITMENT TO OUR CUSTOMERS

Our goal is to be the supplier our customers rely on most for their water treatment solutions. And our model is to provide the behind the scenes support--unique solutions, peace of mind, and a competitive advantage--to help each customer be successful. Our Core Values reflect how ETI and our team conduct business.
Business Priority:

We exist to serve our customers.

Accountability:

We do whatever it takes to meet our commitments.

Personal Conduct:

Our actions reflect our pride in ourselves and our team.

Work Ethic:

There is always something that needs to be done.

Quality Commitment:

We do it right the first time or we make it right.

Business Relations:

Trust is the foundation for all of our relationships.

Contact ETI

We Are Proud Members of AWT

2023 Supplier of The Year
Testimonial

What They Said about Us

"As far as their competition, I'm personally not aware of anyone else who can do the full extent of what ETI does...there's no comparison as far as taking care of their reps in terms of support and flexibility. Most focus on 'can they meet a quota'. ETI focuses on how they can help their reps reach their goals and expand their business."

Jim M.

Customer