Superior customer service, technical expertise, and field support services differentiate ETI from our competition. Formulation experience, order processing, and technical, laboratory, and regulatory support are our core strengths that enable our customers to better focus on sales and service to their clients.
Our customer service representatives are the frontline communication channel for our customers. When you call into ETI, you will get a live person answering the phone. Whatever you need, whether it's placing an order, tracking an order, or requesting technical, regulatory or laboratory support, our customer service team will get you the information you need or put you in touch with the person who can best help.